Policies

Our Policies

We strive to the highest possible production standards and have very high quality control however, all our products are hand made and individually screen printed in Los Angeles, CA so no two bags are identical.

Return Policy
We understand that sometimes an item does not work out. All unused merchandise with original tags attached can be returned for a refund or exchange within 7 days of receipt. Please contact help@myotherbag.com for return authorization. Thank you!

Please note: We do not accept returns on products that were not purchased via this website.

Shipping Policy
All orders will ship via USPS or UPS within 2-3 business days once payment is verified unless a faster shipping option was selected upon purchase.

 

Privacy Policy

This policy covers how we use your personal information. We take your privacy extremely seriously and will take all measures to protect your personal information. 

What Information Do We Collect?

We only collect information that we need that is related to your order. This includes your:

Billing Address

Shipping Address

Email Address

Phone Number

Payment Information

In addition we also collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, help us know what web browsers people are using, and find out where our visitors are coming from so that we may improve our marketing.

How Is My Information Used?

Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE.

Security and Storage

Only your order data is stored on our server. Your credit card information is encrypted before it is transmitted over a web server. We do not store your credit card data.